D2C Media, a leading provider of digital advertising solutions for Canadian automotive dealers, is dedicated to delivering exceptional performance with complete transparency. Our focus is on driving digital sales and empowering dealers to maximize their ROI. We believe in transforming dealership data into a true competitive advantage.
What sets D2C Media apart is our advanced targeting and bidding technologies, combined with a comprehensive multi-point attribution model. This allows us to optimize campaigns around the metrics that matter most to dealers—such as cost per store visit and cost per sale—ensuring your advertising investments deliver measurable, impressive results.
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Conversations - AI virtual assistant
D2C Media’s leading messaging solution now uses generative AI to initiate, answer, and resolve chats with your customers!
GenAI has entered the chat
Conversations’ virtual assistant is the ultimate receptionist for your digital showroom, answering complex questions to improve the customer experience, and save your team valuable time.
- Knows your dealership and real-time inventory
- Guides visitors to start building deals
- Understands when a visitor needs your team
Our virtual assistant’s performance review
After months of testing, the results are clear: Conversations AI increased customer engagement (+132.4%) and cut escalations (-67.8%) for pilot partners, making it easier for customers to get the answers they needed, and dealers to focus on their highest-value opportunities.
Introducing AI Chatbot Boost
Enhance lead conversion and the user experience through intelligent automation by enabling true vehicle discovery and seamless lead capture with integrated forms.
The AI Agent is intelligent, fully informed of the entire dealer ecosystem and adaptable.
- Full Awareness: Instantly accesses inventory, showroom specs, promotions, OEM videos, general dealer information and CARFAX® for precise real-time answers.
- True Discovery: Understands complex natural language (e.g., "Used SUV under 30k") and handles VIN-specific searches to instantly show matching vehicles. It can also handle comparisons and is aware of the full conversation.
- Dealer-Trainable: Easily trained with your dealership's own documents and policies to reflect your exact business voice. It can also be trained on specific details, such as Opening Hours by Department.
Leads, Finance & Tracking
- The agent is built to convert, guide financing, and provide full visibility into performance.
Multilingual & Enhanced
- User Experience High-quality, frustration-free experience that is highly accessible
- Multilingual & Accessible: Auto-detects language and switches seamlessly between English and French, including voice-to-text support.
- High-Quality Experience: Provides intelligent context awareness, fast responses, and an integrated video player.